State Farm® Insurance Agent Jonathan Gibbs
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
A MC
October 7, 2024
5
out of
5
rating by A MC
"Highly recommend. Knowledgeable, professional, great service , and Danielle and staff answers the phone! 100 stars!"
We responded:
"Thank you for the five-star rating! We appreciate you and the opportunity to help you with your insurance needs."
Matt Rickard
October 7, 2024
5
out of
5
rating by Matt Rickard
"Michele Wagner is great at this office - I’ve been going to her for years. Highly recommend as I have nothing but good things to say about anyone I’ve worked with here."
We responded:
"Matt, thank you for your wonderful review! I'm happy to hear that Michele has consistently provided you with excellent service over the years. Our team is grateful for your recommendation and your kind words about everyone you've worked with at our office. We're always here to assist you with any future needs. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Noel Jackson
October 4, 2024
5
out of
5
rating by Noel Jackson
"Excellent communication and knowledge. Michelle raises the bar with her professionalism and commitment. The best."
We responded:
"Noel, I'm thrilled to hear you found our communication and knowledge excellent! We're pleased to have provided you with top-notch service. If you ever need assistance in the future, feel free to reach out. Thank you for your positive feedback! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Brandon Ramirez
September 27, 2024
5
out of
5
rating by Brandon Ramirez
"Nicole Alford was pleasant to work with. She helped me create an insurance plan the worked for me. She did an excellent job at securing me an affordable quote with quality insurance. Thank you!"
We responded:
"Thank you, Brandon! I'm happy you had a positive experience with Nicole. She truly excels at creating tailored insurance plans and securing affordable quotes. We appreciate your feedback and look forward to assisting you with any future needs. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Susan Jacobus
September 11, 2024
5
out of
5
rating by Susan Jacobus
"What a pleasure it is to deal with my "Friends" at this State Farm office. Hands down..best, knowledgeable, kind, polite and Super Helpful group of young ladies. Even when the price goes up.....You call, they answer...And consider it done promptly & throughly. I have great faith in them. To mention a few. KUDOS to Jennifer, Nicole, Danielle and Crystal. Thank you for all you do for me and my safety!!"
We responded:
"Hi, Susan! Thank you for the recognition for Jennifer, Nicole, Danielle, and Crystal! They are a valuable part of the team and we value how much they care about all our customers. Thank you for giving us the chance to help you with your insurance needs. We value you letting us be your good neighbor!"
Brett Carter
September 11, 2024
5
out of
5
rating by Brett Carter
"The entire office at Jonathan Gibbs State Farm in Ponte Vedra has been wonderful to work with – none more so than Danielle Miller. She was helpful from the initial conversation, working up and re-working both home and auto policies for me in a matter of hours, and providing exceptional follow-up as it pertained to nuances related to homeowners’ insurance coverage for items being transported. Her knowledge and communication skills are excellent, and I’d highly recommend both Danielle and the entire office at Jonathan Gibbs for your insurance needs."
We responded:
"Thank you, Brett, for your wonderful review! I'm glad to hear that Danielle and our entire office could assist you effectively with your home and auto policies. Danielle's dedication and expertise are indeed invaluable to our team. We appreciate your recommendation and are here for any future insurance needs you may have. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
John D
September 6, 2024
5
out of
5
rating by John D
"Nicole has stayed in touch with me for over a year. I recently switched over from Geico as State Farm has the best rates and service in the area. I couldn't be more pleased with Nicole and the entire office."
We responded:
"Nicole and the entire office are grateful for your kind words, John. We're happy you found our rates and service to be the best in the area. It's wonderful to know that Nicole's dedication over the past year made a positive impact on your experience. If you need any further assistance, we're here to help! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Norman Mirchin
September 4, 2024
5
out of
5
rating by Norman Mirchin
"Besides the rather significant savings I was able to receive on our auto policy (40%!), Danielle could not have been a more pleasant and informative source of help. Thank you!"
We responded:
"Norman, thank you for your wonderful review! I'm glad to hear about the significant savings you received on your auto policy. Danielle is indeed a valuable member of our team, and I'm happy she could provide such pleasant and informative assistance. If you have any further questions or need assistance in the future, our office is here to help. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Andrew Monteiro
August 30, 2024
5
out of
5
rating by Andrew Monteiro
"Nicole recently helped me change my car insurance policy from out of state, and I was quite surprised at the speed and attention she gave me, and on top of that, she was really super pleasant to work with - great energy & personality over the phone! This is a lost art in today's world when it comes to service from just most businesses - Nicole restored my faith in customer relations/service - Thank You So Much Nicole!"
We responded:
"Andrew, thank you for sharing your experience! I'm glad Nicole was able to assist you with changing your auto insurance policy so efficiently. Her dedication to providing excellent service and her positive attitude are truly appreciated. We're grateful to have her on our team. If you need any further assistance, please don't hesitate to reach out. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Kathryn Hooper54
August 22, 2024
5
out of
5
rating by Kathryn Hooper54
"Nicole Alford at State Farm in Nocatee is amazing! I came to her as a new Client, and she immediately understood and efficiently managed my needs. All of this was accompanied by a friendly, knowledgeable and can-do attitude. I highly recommend Nicole!"
We responded:
"Kathryn, thank you for your wonderful review. I'm glad Nicole was able to efficiently manage your needs with a friendly and knowledgeable attitude. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Jen Batelli
August 21, 2024
5
out of
5
rating by Jen Batelli
"Michelle was wonderful through the whole process. She was knowledgeable and quick to provide us with the insurance coverage we needed. She’s a pleasure to work with."
We responded:
"Thank you, Jen, for your positive review. I'm glad Michelle was able to assist you efficiently and provide the coverage you needed. We appreciate your kind words and look forward to helping you with any future insurance needs. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
L Mae
August 20, 2024
1
out of
5
rating by L Mae
"I asked very specifically over the phone in April for all of my insurance to be the bare minimum, only what is required to legally drive the car - come to find out 4 months later that was never done. I was lied to about what the bare minimum was and just NOW was placed on bare minimum insurance. They do not care that the prior employee was incorrect in her adjustments and statements. EVERY MONTH THEY RAISE THE PRICES!"
We responded:
"Thank you for sharing your experience with us. We apologize for any confusion regarding your policy and pricing. Our goal is to ensure accurate communication and to address any concerns promptly. We’d appreciate the opportunity to review this further with you. Please feel free to contact us directly so we can help resolve the issue."
Sherri Louk
August 18, 2024
5
out of
5
rating by Sherri Louk
"Nicole answered all my questions and made the process very easy! Thanks Nicole"
We responded:
"Hey Sherri, I'm glad Nicole could help answer all your questions and make the process easy. We appreciate your feedback and are here if you need anything else. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Jessica Vaughan
August 13, 2024
5
out of
5
rating by Jessica Vaughan
"Michele Wagner was a pleasure to work with. She helped us save a significant amount of money by bundling our home and car insurance. It was fast and seamless and I’m so appreciative of her help and expertise. I highly recommend this team for al your insurance needs!"
We responded:
"Jessica, thanks for the awesome review! I'm so glad Michele could help you save money on your home and car insurance. It's great to hear that the process was fast and seamless. We appreciate your recommendation and are always here for any of your insurance needs! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
elizabeth DRAKEFORD
August 10, 2024
5
out of
5
rating by elizabeth DRAKEFORD
"Nicole was very friendly and helpful. I had a quote she had helped my daughter with and I had to call from work on a short break to complete and she was quick and efficient."
We responded:
"Hi Elizabeth, Thanks for the awesome review! I'm glad Nicole could assist you quickly and efficiently during your break. We appreciate your feedback and are always here to help! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Isabel Fernandez
August 9, 2024
5
out of
5
rating by Isabel Fernandez
"I was very impress by the efficiency and honesty I received while obtaining Insurance with this Agency. Nicole was very kind and knowledgeable and efficient, I recommend this Agency for your Insurance needs. Isabel Fernandez"
We responded:
"Hi Isabel, thanks a lot for your awesome review! I'm glad you had a positive experience with our agency. Nicole is indeed very kind and knowledgeable, and I'm happy she could assist you efficiently. We appreciate your recommendation and are here for any of your future insurance needs! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Kate Roy
August 2, 2024
5
out of
5
rating by Kate Roy
"I called for a quote on auto insurance. Nicole was very helpful and efficient. She quoted a very competitive rate and I purchased the policy."
We responded:
"Hi Kate! Thanks a lot for your awesome review! I'm glad Nicole could help you out and provide a competitive rate for your auto insurance. If you need anything else, feel free to reach out anytime. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Kristen Morphew
August 1, 2024
5
out of
5
rating by Kristen Morphew
"Great customer service- prompt, knowledgeable responses every time!"
We responded:
"Hi Kristen! Thanks so much for the fantastic review! I'm happy you found our customer service prompt and knowledgeable. We're always here to help with any questions or needs you might have. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
John Bellissimo
July 31, 2024
5
out of
5
rating by John Bellissimo
"Jonathan Gibbs Agency is wonderful to work with. We've been with State Farm for over 30 years, moved down to Florida 6 years ago and decided to use them from a recommendation. What a GREAT decision !! The entire staff is Professional, Courteous, and Knowledgable. Special Thank You to Michele, who helped with my insurance needs during a recent new car purchase."
We responded:
"Hi John! Thanks so much for your wonderful review! We're glad you chose our agency and that you've had such a positive experience with us over the years. Michele and the rest of our team are always here to help with your insurance needs. If you ever need anything else, feel free to reach out! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Carol Morrison
July 26, 2024
5
out of
5
rating by Carol Morrison
"I recently compared my policies with State Farm to another agency in Nocatee that shops a number of providers. Nicole quickly gave me a breakdown of each of my 4 policies. When I added up the differences I chose to stay with State Farm. Yes there was an insignicant annual difference. But being able to pay State Farm monthly for no additional costs won the bid. Besides Nicole understands all of my policies and quickly answers my questions. Having a person to meet or talk with about all of my policies is extremely important to me. Thank you Nicole for your quick, knowledgeable responses and great service!"
We responded:
"Hi Carol, thanks for sharing your experience! I'm glad Nicole could provide you with a clear breakdown of your policies and that you found value in staying with State Farm. It's great to know that having someone knowledgeable like Nicole to answer your questions and provide excellent service is important to you. We're always here to help with any of your insurance needs! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Myra Golmayo
July 26, 2024
5
out of
5
rating by Myra Golmayo
"Wonderful service and assistance received from staff Nicole Alford!! Thank you for helping me switch over!!"
We responded:
"Myra, our team is pleased to have you as a satisfied customer! Thank you so much for taking the time to share your experience with Nicole! She is a great asset to our team, and it's rewarding to know that she provided wonderful assistance for your insurance needs. We value you for letting us be your good neighbor, feel free to reach out if you need anything else! - Jonathan Gibbs - State Farm Insurance Agent"
Silverly May
July 24, 2024
5
out of
5
rating by Silverly May
"If you are looking for an extremely pleasant and professional insurance agent I highly recommend Kanica Schulte at State Farm!! I absolutely hate dealing with auto insurance but it’s one of those necessary evils. I used one of those online services to get quotes because my rates kept climbing for no reason with progressive. Kanica text me and so I gave her a call. Not only did she save me almost $150/month, she is a REAL person, not an online robot chat! I was so pleased with her services that I even switched home insurance over as well. Thank you Kanica Schulte @Jonathan Gibbs State Farm, Ponte Vedra"
We responded:
"Hi Silverly, thanks a ton for your awesome review! I'm so glad Kanica could make your experience with auto and home insurance so much better and save you money too! We’re happy to have her as part of our team. If you ever need anything else, don’t hesitate to reach out! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Forrest Coulter
July 24, 2024
5
out of
5
rating by Forrest Coulter
"Jennifer was super helpful and friendly. Took care of my meed immediately."
We responded:
"Hey Forrest, thanks a bunch for the awesome review! I'm so glad Jennifer could help you out and make the process smooth and friendly. If you need anything else, don't hesitate to reach out! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Randy Stewart
July 19, 2024
5
out of
5
rating by Randy Stewart
"I spoke with Nicole Alford, we moved from Phoenix to Florida. Nicole was very fast and getting us all the paperwork that we needed to switch our insurance over and I was able to get everything completed the same day."
We responded:
"Hey Randy, thanks a bunch for the awesome review! I'm really glad Nicole could help you switch your insurance over so quickly. We’re always here for any future needs or questions you might have! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Bob Padour
July 19, 2024
5
out of
5
rating by Bob Padour
"Nicole found me the best policy at the best price. No hassles. She followed up on everything she promised and made the changes I needed so easily!"
We responded:
"Bob, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Nicole cares a lot about our customers."