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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laurie Burris

September 9, 2026

5  out of  5
rating by Laurie Burris
"Mr Johnathan Gibbs and his staff are professional and efficient. In less than 5 minutes on the phone Erin completed my application for car insurance. Informed me about followup emails from State Farm and setting up my online account. Also suggested things I could do to lower my rate even lower. State Farm saved me over $300."
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Lorilei Dennis

September 8, 2026

5  out of  5
rating by Lorilei Dennis
"We first started using State Farm three years ago when another vendor wanted to drastically increase our rates for no reason. They’ve always had great rates and customer service. Highly recommended!!"
We responded:
"Lorilei, thank you for taking the time to leave us a review! I'm glad to hear that you've been happy with our rates and customer service over the past three years. We truly appreciate your recommendation. Let us know if we can help with anything else!"
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Beth Osland

September 7, 2026

5  out of  5
rating by Beth Osland
"Outstanding customer service! Kanica was absolutely wonderful to work with. She was incredibly friendly, professional, efficient, and responsive throughout the entire process. She made switching to State Farm unbelievably easy, and I was thrilled to get the lowest rate I've found in years. I honestly couldn't believe how quickly and smoothly everything came together. Kanica provided stellar customer service from beginning to end, and I couldn't be happier with my experience. She definitely deserves recognition for the excellent job she does!"
We responded:
"Beth, thank you for taking the time to leave us a review! I'm really happy to hear about your positive experience with Kanica. She truly is a gem, and I'm glad she made your transition to State Farm so seamless and enjoyable. It's great to know you found a rate that works for you. We're always here if you need anything else!"
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Sabrina Anderson

September 5, 2026

5  out of  5
rating by Sabrina Anderson
"Nicole was absolutely amazing. I was shopping for a new auto insurance policy and she was able to get back with me promptly and I ended up going with her. Super friendly and helpful. Thank you Nicole ☺️ definitely recommend this office!"
We responded:
"Thank you, Sabrina! I'm so happy to hear that Nicole was able to assist you with finding a new auto insurance policy. We strive to be friendly and helpful, and it's great to know you had such a positive experience. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Kent Davis

September 4, 2026

5  out of  5
rating by Kent Davis
"As a new client, Michelle Wagner instantly saved me $300 per year on my car insurance, with better coverage. She's personable, friendly, and efficient. Give her a call!"
We responded:
"Kent, thank you for taking the time to leave us a review! I'm happy to hear that Michelle was able to help you save money while improving your coverage. We appreciate your kind words about her friendly and efficient service. We're always here if you need anything else!"
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Andrew Monteiro

September 4, 2026

5  out of  5
rating by Andrew Monteiro
"Thank you again Nicole for all of your help with our policies, YOU are the reason we have our home, cars, life insurance, etc. with State Farm, appreciate you so much!!!"
We responded:
"Andrew, thank you for sharing your experience! I'm glad Nicole was able to assist you with changing your auto insurance policy so efficiently. Her dedication to providing excellent service and her positive attitude are truly appreciated. We're grateful to have her on our team. If you need any further assistance, please don't hesitate to reach out.

- Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
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Steve Pierson

September 1, 2026

5  out of  5
rating by Steve Pierson
"I had an unusual problem canceling a free electricity monitoring service by Ting Before it became a paid service at the end of the trial period. Brennan Couch researched it and got back to me immediately with the appropriate information. We are being well taken care of!"
We responded:
"Thank you, Steve! I'm glad we could assist you. It's wonderful to know you feel well taken care of. Don't hesitate to reach out if you need anything!"
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Brian St

August 31, 2026

5  out of  5
rating by Brian St
"Always ready to help...the service they provide is amazing. DANIELLE has been an angel."
We responded:
"Thank you, Brian, for the fantastic rating! I'm glad you're satisfied with our service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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David Miller

August 27, 2026

5  out of  5
rating by David Miller
"Brennan assisted me today with my needs and was awesome! I have worked with the Gibbs team since moving to the area in 2021. Great service, awesome people all around. They are very responsive to my calls, emails and any type of request I throw at them. I highly recommend them for all of your insurance needs. I have auto, home, umbrella, golf cart and a couple of life policies with State Farm/Jonathan Gibbs and could not be more pleased with the service and the rates."
We responded:
"David, thank you for taking the time to leave us a review! I'm glad our team has been able to meet your needs since you moved here. It's wonderful to know that our responsiveness and service have made a positive impact on your experience with us. We appreciate your trust in us for all your insurance needs. Feel free to reach out if you need anything else!"
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Laura Rhymes

August 27, 2026

5  out of  5
rating by Laura Rhymes
"One of the best. I like the fact that they text information needed really fast The State Farm name is enough when you tell companies you have State Farm. Love them love my SF family"
We responded:
"Laura, thank you for taking the time to leave us a review! I’m glad our office has been quick to get you the information you need and that you feel at home with our State Farm family. We’re always happy to help if anything comes up.
"
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Antony Dorr

August 24, 2026

5  out of  5
rating by Antony Dorr
"I have my homeowners, personal and business vehicle insurance with this State Farm location. I'd never used State Farm before this year, but I would recommend to anyone. The most important part to me is that I can call and speak with a real local person who I have spoken with before, rather than AI, call queues and offshore call centers."
We responded:
"Antony, thank you for taking the time to leave us a review! I'm happy to hear that you value the personal touch we offer at our office. It's important to us that you can always reach a familiar voice when you call. We're grateful for your recommendation and trust in us for your insurance needs. Feel free to reach out if you need anything else!"
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Paige Wright

August 20, 2026

5  out of  5
rating by Paige Wright
"Austin has been extremely helpful, friendly and has answered all of my questions. It's nice working with an agent because you get a real person who is an expert and can help you with all your insurance needs unlike an automated robot. Would highly recommend!"
We responded:
"Thank you, Paige! I'm happy to hear that Austin has been able to assist you so well. We believe in providing personal, expert service, and it's great to know that you appreciate having a real person to help with your insurance needs. We appreciate your recommendation! Let us know if we can help with anything else!"
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Shawna Hadaway

August 19, 2026

5  out of  5
rating by Shawna Hadaway
"Thank you! Austin! I got the most amazing rate. Austin was knowledgeable. He was caring and helpful. The process of changing insurance has never been so easy. Forever grateful!"
We responded:
"Shawna, I'm happy to hear that Austin made the process smooth and that you're satisfied with your rate. We appreciate your kind words and are grateful to have you with us. Let us know if we can help with anything else!"
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Susan D’Adamo

August 18, 2026

5  out of  5
rating by Susan D’Adamo
"I have visited this offer several times in the past month. I have always been greeted by.Lakeisha at A front desk.
She is sweet, polite, knowledgeable, and very patient with this elderly client.
She always has the answers for me and I have never had to wait for anything.
The office is very well run including a little snack bar with drinks if you have to wait. Well, I’ve had some even though I didn’t have to wait.😊
Always a pleasant experience when I have to visit State Farm."
We responded:
"Thank you, Susan, for sharing your experience! I'm delighted to hear that Lakeisha has been so helpful and welcoming during your visits. It's great to know that our office environment, including the snack bar, adds to your positive experience. We're here to make every visit as pleasant as possible. Let us know if we can help with anything else!"
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Casey Ervin

August 17, 2026

5  out of  5
rating by Casey Ervin
"Great service!"
We responded:
"Casey, thank you for the 5 stars! I'm happy to hear you enjoyed our service. We're always here if you need anything else!"
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Cary B

August 14, 2026

5  out of  5
rating by Cary B
"Really positive, quick, professional and just what I needed. Thank you"
We responded:
"Thank you, Cary! I'm happy to hear that you found our service quick and professional. Your feedback means a lot to us. Let us know if we can help with anything else!"
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Calvin Osha

August 11, 2026

5  out of  5
rating by Calvin Osha
"I highly recommend Jonathan Gibbs and his entire team at State Farm. They have been absolutely great to work with—friendly, professional, responsive, and always willing to take the time to answer my questions and explain my options.

Whenever I’ve needed help or wanted to make changes to my coverage, they’ve made the process simple and straightforward. It’s refreshing to work with an insurance office where you feel like they actually know their customers and care about providing good service.

Jonathan and his team have earned my five stars. If you’re looking for an insurance agent who will take care of you, I definitely recommend giving them a call."
We responded:
"Thank you, Calvin! I'm really happy to hear that you find our team friendly and responsive. We always aim to make the process as simple as possible and truly value building relationships with our customers. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Cheryl Montero

August 11, 2026

5  out of  5
rating by Cheryl Montero
"Brennan Couch was very helpful in quoting us a policy for our daughter. Professional and responded promptly to my questions."
We responded:
"Cheryl, we appreciate your feedback! I'm glad Brennan was able to assist you with your daughter's policy and provide the professional and prompt service you deserve. Thanks for choosing us!"
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Hemant

August 9, 2026

5  out of  5
rating by Hemant
"Jonathan, Nicole, and their team are truly a pleasure to work with. They take the time to understand customer needs and consistently act with our best interests in mind. Their support and professionalism make every interaction exceptional."
We responded:
"Hemant, I'm really happy to hear that you find working with our team a pleasure. We always strive to understand and prioritize your needs, and it's great to know that our support and professionalism have made a positive impact. We're always here if you need anything else!"
Profile photo of Kevin Lawson

Kevin Lawson

August 8, 2026

5  out of  5
rating by Kevin Lawson
"My name is Kevin Lawson, I have had an amazing experience with State Farm So far, I'm a new customer, my agent Nicole was very professional and helped me so very much with my new policy!I am ecstatic to be here at State Farm now, and to have a wonderful agent as Nicole. Thank you so much!"
We responded:
"Kevin, thank you for taking the time to leave us a review! I'm glad to hear that Nicole was able to assist you with your new policy and make your experience a positive one. We're happy to have you with us at State Farm. Let us know if we can help with anything else!"
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Christopher Bennett

August 8, 2026

5  out of  5
rating by Christopher Bennett
"Super helpful and very pleasant to solve my issues with insurance needs! Thank you 😊"
We responded:
"Christopher, thank you for taking the time to leave us a review! I'm happy to hear that you found our team helpful and pleasant while addressing your insurance needs. We appreciate your support!"
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Bryan Thorson

July 31, 2026

5  out of  5
rating by Bryan Thorson
"Danica was fantastic she helped me more than she had to. I am new to my cellphone and not sure about certain things. Like I said she is fantastic and needs a raise. Thank you again Danica, and State Farm."
We responded:
"Thank you, Bryan! I'm happy to hear that Kanica went above and beyond to assist you with your cellphone concerns. We truly appreciate your kind words and are glad to have her on our team. Feel free to reach out if you need anything else!"
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Steve Mills

July 24, 2026

5  out of  5
rating by Steve Mills
"I'm a new policy holder and had a great experience. I have already referred them to my neighbors. I will definitely use them again."
We responded:
"Thank you, Steve! I'm happy to hear you had a great experience with us. We truly appreciate your referrals and look forward to continuing to serve you. Feel free to reach out if you need anything else!"
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daonmades peson

July 24, 2026

5  out of  5
rating by daonmades peson
"Michelle was wonderful and very helpful!"
We responded:
"Thank you! I'm glad to hear that Michele was able to assist you so well. We appreciate your feedback and are here if you need anything else!"
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Sandra Hall

July 18, 2026

5  out of  5
rating by Sandra Hall
"Nicole was the best. I needed a quote for homeowner insurance and she was kind enough to even send a quote and policy to my daughter.It was quick easy and got a great policy for a great price. If you need insurance call Nicole she’s the best."
We responded:
"Sandra, thank you for taking the time to leave us a review! I'm happy to hear that Nicole was able to assist you with your homeowner insurance needs and even help your daughter. It's great to know you found the process quick and easy. We're here if you need anything else!"